Parental controls and Internet filtering fact sheet


Over the summer of 2012, the Department for Education consulted on whether Internet filters should be turned on by default for the purposes of online child protection.

As part of our work to explain why we believe default on ISP level filtering is a bad idea, we produced the following fact sheet. This summarises some of the best evidence available. It was sent to MPs in early December 2012. You can also download the fact sheet as a pdf.

December 2012.


Parental controls and internet filtering fact sheet

Findings from the EU Kids Online Project

Findings from “Children and Parents: Media Use and Attitudes Report”, Ofcom October 2012

  • “46% of parents whose child goes online at home have any of the four specific types of online controls asked about installed on their PC, laptop or netbook at home.”
  • Of those who do not have parental controls installed, Ofcom found one in ten (10%) parents say they do not have parental controls installed on the PC / laptop / netbook either because they don’t know how to do this, or are not aware that it is possible. This is comparable across each of the three age groups of children.” (page 181)
  • Of those who do not have parental controls installed, 2% of the parents of children aged between 5 and 7 said they did not know how to install parental filters, with 6% of the same age group saying they did not know this was possible. The figures stand at 7% and 5% respectively for parents of children aged 8-11, and at 5% and 5% for parents of children aged between 12 and 15. (page 183)
  • There are no differences in reasons for not having internet controls in place by household socio-economic group. (Page 181)

Public opinion from recent polling data. 

In two YouGov polls on this issue, a majority supported the idea that people should be offered a choice to use filtering tools, rather than seeing them turned on by default. 

  • YouGov, April 2012: 57% said they thought someone’s internet service should only be filtered if they ask for it. 36% thought the filters should be turned on by default.
  • YouGov, May 2012: 52% of responders said they thought someones internet service should only be filtered in they ask for it. 35% thought the filters should be turned on by default.  

Open Rights Group / LSE Media Policy Project Mobile Internet filtering report (May 2012)

Mobile networks all offer a filtering services on their Internet connections. This is normally turned on by default. In late December 2011 Open Rights Group launched the website, through which people could report when sites and services are incorrectly blocked on their mobile network. 

  • Working with a small group of volunteers, we collected over 60 reports of incorrectly blocked sites on mobile networks between 1st January and 31st March 2012. This is the number of blocked sites our volunteers encountered during normal browsing over that period, rather than the total number of blocked sites.
  • In a joint publication with LSE Media Policy Project, we reported that we found local community websites, bars and restaurants, political campaigners, and personal blogs blocked by mobile networks. Since the report, we have found websites for the political party the BNP, tech news site GigaOM, lifestyle magazines and discussion forums with no adult content blocked on mobile networks. It can be time consuming to get a site unblocked.
  • Blocking services often catch the ‘wrong’ content. Further, blocking often extends well beyond adult sexual content, into categories such as ‘alcohol’, ‘forums’ or ‘esoteric practices‘. Further, what is ‘appropriate’ is not at all easily defined, with subjective judgements required about what is appropriate for different families or individuals.

For more information please contact Peter Bradwell,

Further reading:

You can also read our submission to the consultation.

The Department’s response is available here. They decided against default on filtering, instead looking at how parents can be supported in making the best decisions for their families.