Digital Communications Officer

Job Title: Digital Communications Officer

Reports to: Chief Operating Officer

Salary: £27,000 - £37,000 depending on experience (plus a 6% pension contribution)

Deadline for applications:23rd February 2020

Start date: ASAP

Duration: Permanent


We are looking for a talented and creative digital designer with exceptional digital marketing skills and a passion for human rights, civil liberties, and privacy to lead the execution of our digital communications and marketing strategy. 

You are first and foremost an excellent designer with demonstrable experience in producing visual content such as graphics and video and have an excellent understanding of the latest digital marketing techniques, awareness of the social media landscape, and experience of designing and executing digital communications and marketing strategies.

The post holder will have considerable freedom in running innovative digital campaigns in support of the organisation’s communications, campaigns, membership, and fundraising objectives.

This is an exciting and varied role in one of the UK’s premier digital rights and freedoms organisation, at an extremely important time for our civil liberties.

About Open Rights Group

Our mission is to support the development of a healthy, vibrant and fair society which allows individuals and businesses to live and flourish in the digital age. We do this by working to protect and extend human rights and civil liberties which history tells us are often overlooked or eroded during periods of rapid change.

Our activities include public education and awareness raising, constructive engagement in policy making using our expert research, campaigning and where necessary legal interventions.

We have three areas of work: digital privacy, free speech online and government surveillance. We are a membership organisation and we work to protect digital rights in the UK.

Open Rights Group’s main office is based in London, UK and we have a small office in Edinburgh.

How to Apply

To apply, please submit a CV and covering letter (no longer than 2 sides of A4), setting out how you are suited to the role, alongside examples of your graphic, video, and other digital campaigns work via the button below by 23rd February. Please ensure your email has the subject heading ‘Digital Communications Officer’, and that CV and covering letter are sent in PDF format. Please email your application to

Interviews for shortlisted candidates will be held in Central London in early March. Please hold 9th and 10th March 2020 free for interviews.

Key Responsibilities

  • Devise and execute ORG’s digital communications and marketing strategy in conjunction with the Chief Operating Officer and in collaboration with other colleagues.

  • Responsible for the design and production of visual content such as graphics and video and their deployment across multiple channels.

  • Responsible for the day to day running of ORG’s social media channels such as Facebook, Twitter, Instagram, and YouTube.

  • Lead on creating compelling channel-specific social media content.

  • Stay abreast of and advise colleagues on the latest social media trends, identify new digital opportunities and be a digital champion for the organisation.

  • Manage external designers, agencies, contractors, and projects, if required.

  • Manage end to end organic and paid social Media campaigns.

  • Lead on channel-specific engagement with followers.

  • Monitor, evaluate and report on the performance of ORG’s digital channels.

  • Responsible for the management of ORG’s website, updating and creating content when required.

  • To devise and execute end to end email marketing campaigns in conjunction with the Chief Operating Officer and in collaboration with colleagues, aimed at recruiting, engaging, and retaining members, supporters, donors, campaigners and volunteers.

  • Ensure content across all channels are in line with ORG’s editorial and brand guidelines.

Key Contacts

The Digital Communications Officer will be directly managed by the Chief Operating Officer. They will work closely with colleagues across the organisation, will act as our digital champion, and play a key role in the execution of ORG’s campaigning, membership, fundraising, and strategic communications functions. 

Length and Salary

The Digital Communications Officer will be employed on a full-time permanent contract. The annual salary is between £27,000 and £37,000 per annum pro rata less any required deductions for income tax and national insurance. The position will be based in the London office. Applicants must be eligible to work in the United Kingdom. Open Rights Group is an equal opportunity employer.

Person Specification



  • Experience in design and production of visual content such as graphics and video.

  • Experience of working in digital marketing, communications, campaigns or fundraising environment.

  • Experience of day to day running of social media channels such as Facebook, Twitter, Instagram, and YouTube.

  • Experience and proficiency in using content (graphic and video) production and editing software.

  • A high degree of self-motivation.

  • Exceptional attention to detail to deliver high quality and accurate content. 

  • Able to work independently and as part of a team.

  • Ability to work under pressure.

  • A well-organised person, able to show your ability to initiative, monitor, prioritise, and complete projects.

  • Right to work in the UK


  • Experience in developing and executing digital strategies aimed at expanding reach, impact, and income. 

  • Experience of raising income through digital channels, in particular via email. 

  • Fluency and experience in HTML and CSS.