"Consumer groups have warned of missed opportunities in the EU's draft Consumer Rights Directive ahead of a crucial vote on the legislation in the European Parliament next week (1 February), which sees MEPs split over its direction."
[EU consumer group BEUC said this week that] it would represent a "missed opportunity to establish essential rights for online digital purchases" like music, video and software, which BEUC believes are not adequately covered by current legislation which predates the digital revolution.
"There is currently a gaping hole in the rights of consumers with regard to digital products," BEUC said, warning that despite the growing popularity of the digital market, "Europeans currently don't benefit from clear rules or appropriate means of redress if things go wrong".
Source: http://www.euractiv.com/en/food/online-sales-divides-meps-ahead-consumer-rights-vote-news-501584
