Soon to be abolished watchdog Consumer Focus reminds shoppers that digital products such as films, music and computer software are not subject to the same terms and conditions as CDs or DVDs:
Philip Cullum, deputy chief executive of Consumer Focus, said: "It's crazy to have a situation where someone who buys music on a CD has the legal right to a refund if it doesn't work, but someone who downloads the same music does not. Consumer laws on buying digital goods, whether it is streaming films, or downloading music and software, need updating to reflect the reality of 21st-century life.Source: The Guardian